Shipping policy
Digital Delivery Policy
Delivery Method & Same-Day Delivery Guarantee All products in our store are 100% digital, meaning no physical shipping is required. We know you are excited to receive your order, which is why we proudly offer a Same-Day Delivery Guarantee for all our digital products.
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Guaranteed Same-Day Delivery: Once your order and payment are successfully confirmed, we guarantee that your digital files or access links will be delivered directly to the email address you provided during checkout by the end of the day.
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Fast Processing: While our official promise is same-day delivery, our system processes most orders swiftly, meaning you will often receive your products within just a few hours or even minutes after your purchase.
What If You Don't Receive the Email? If the day is coming to an end and you still haven't seen your delivery email in your primary inbox:
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Please check your Spam/Junk, Promotions, or Social folders, as emails with download links can sometimes be filtered.
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Verify that the email address you entered during checkout is correct.
Access and Download Limits You can securely access your purchased digital files via the link provided in your delivery email. For data security and system optimization, your download links may have a limited number of uses or an expiration timeframe. Please ensure you download and safely back up the files to your personal device (computer, tablet, or phone) as soon as you receive them.
Customer Support If you experience any technical issues downloading, opening, or accessing your purchased content, or if you need assistance with your same-day delivery, we are here to help! You can reach out to us anytime at oldcityreadings@gmail.com. Our team will get back to you as quickly as possible.